Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using CompleteFlow, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

CompleteFlow is an AI visibility monitoring platform that helps brands track and analyze their presence in AI-generated content across multiple AI models including ChatGPT, Claude, Perplexity, and Gemini.

3. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account
  • You agree to notify us immediately of any unauthorized use of your account
  • We reserve the right to terminate accounts that violate these terms

4. Acceptable Use

You agree not to use the service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious content or malware
  • Attempt to reverse engineer or hack our systems
  • Use the service for any unlawful purpose

5. Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days notice
  • Failure to pay may result in service suspension or termination

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Intellectual Property

  • CompleteFlow retains all rights to the platform and its technology
  • You retain rights to your brand and business data
  • You grant us permission to use your data to provide the service
  • Any feedback or suggestions you provide may be used to improve our service

8. Service Availability

  • We strive for high availability but do not guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • We are not liable for downtime or service interruptions
  • Third-party AI services may impact our ability to provide data

9. Disclaimers

  • Our service is provided "as is" without warranties of any kind
  • We do not guarantee the accuracy or completeness of AI model data
  • Results may vary based on AI model changes and updates
  • We are not responsible for decisions made based on our reports

10. Limitation of Liability

In no event shall CompleteFlow be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Termination

  • You may terminate your account at any time
  • We may terminate accounts for violation of these terms
  • Upon termination, you lose access to your account and data
  • We may retain data as required by law or our privacy policy

12. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to users with reasonable notice. Continued use of the service constitutes acceptance of the revised terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where CompleteFlow is incorporated, without regard to conflict of law principles.

14. Contact Information

For questions about these terms, please contact us at: