Healthcare

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Turn complex processes into a simple conversation

  • Even non-technical staff can build flows that resolve complex enquiries.

  • Best in class natural language understanding enables users to jump immediately into the best flow to resolve their enquiry.

  • Enquiries that require human intelligence can be escalated to an operator with seamless switchover to live chat.

Deep integration with your existing digital services

  • Meet your customers where they are, whether that's on messaging apps such as Facebook Messenger, a dedicated mobile app or your website.

  • Close the loop by connecting your back-end services such as CRMs, calendars, BI tools.

  • Our REST API enables deep integration with legacy services or forms, enabling customer interactions to become transactional, not just informational.

Make it your own

  • CompleteFlow is made for enterprise and regulated environments. Secure cloud or on-premises hosting is available with no third party dependencies.

  • No-code configuration and an extensible modular architecture means that your developers and support staff can take full ownership of the product.

  • We are always available with co-creation expertise and customisable SLAs to help you maximise ROI.

Personalise the customer experience

  • Use the information that you collect about customers through conversations to personalise the experience.

  • Schedule follow-up message with users based on their behaviour and attributes.

  • Push customised content to re-engage users, driven by your existing CMS or feeds.

Real-time analytics where you can see every customer interaction along with custom KPIs.

Request a demo
You can also email us or call us on +44 (0)20 3137 2845.