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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using CompleteFlow's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

CompleteFlow provides AI visibility monitoring and optimization services, including brand tracking across AI models, competitive analysis, and related analytics services. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. Account Registration

To use certain features of the Service, you must:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any malicious code or interfere with the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to harm, threaten, or harass others
  • Impersonate any person or entity
  • Sell, transfer, or share your account

5. Intellectual Property

The Service and its original content, features, and functionality are owned by CompleteFlow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you submit to the Service. By submitting data, you grant us a license to use, process, and analyze that data to provide the Service to you.

6. Payment Terms

For paid services:

  • All fees are due in advance and are non-refundable unless otherwise stated
  • We may change our fees with 30 days' notice
  • You are responsible for all taxes associated with your use of the Service
  • Failure to pay may result in termination of your access to the Service

7. Free Trial

We may offer a free trial period. At the end of the free trial, your account will be automatically upgraded to a paid subscription unless you cancel before the trial period ends.

8. Cancellation and Termination

You may cancel your account at any time through your account settings. Upon cancellation, your access will continue until the end of your current billing period. We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms.

9. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

To the maximum extent permitted by law, CompleteFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless CompleteFlow and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Data Processing

Our processing of personal data is governed by our Privacy Policy. By using the Service, you consent to such processing and warrant that all data provided by you is accurate.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction.

15. Contact Information

For questions about these Terms, please contact us at:

  • Email: legal@completeflow.ai
  • Website: Contact Form
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