Privacy Policy

CompleteFlow, Inc. ("CompleteFlow," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website completeflow.ai and use our services.

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Create an account or register for our services
• Request a demo or sign up for early access
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Participate in surveys or provide feedback

This information may include:

• Name and job title
• Email address
• Company name and website
• Phone number
• Billing and payment information
• Any other information you choose to provide

Information We Collect Automatically

When you visit our website or use our services, we automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and links clicked
• Date and time of visit
• Time spent on pages

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Send you marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Personalize and improve your experience
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors and service providers that perform services on our behalf
• Business Partners: With partners who co-sponsor events or jointly offer services
• Legal Requirements: If required by law or in response to valid legal requests
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: With your explicit consent for any other purpose

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Measure the effectiveness of our marketing campaigns
• Personalize content and improve user experience

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our services.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.